About Us

A Commitment to Compassionate Dog Grooming

With years of experience, a focus on transparency, and a commitment to gentle, expert grooming, we ensure every visit is a positive experience. Get to know our story and see why pet parents in Smithsburg, Hagerstown, and surrounding communities trust us with their furry family members.

Passion for Pet Grooming

Shear Pawfection was founded on a passion for quality grooming and a commitment to treating pets with kindness and respect. Owner and grooming specialist Francine has been in the industry for over 14 years, beginning her career at PetSmart, where she attended grooming academy and trained under experienced professionals.

Located in Smithsburg, MD, we offer expert dog grooming services in a safe and stress-free environment. We prioritize open communication with pet parents, ensuring every visit is tailored to your dog’s needs. With a focus on respect, transparency, and compassionate care, we strive to make each grooming experience positive and rewarding for both you and your pet.

Our Team

We are dedicated to providing expert grooming with a compassionate touch. Shear Pawfection brings experience, skill, and a genuine love for animals, ensuring that every pet receives the care and attention they deserve. Get to know the friendly face behind Shear Pawfection and the passion that drives us!

Francine
Francine

Groomer
Francine, also known as Frankie to some, has been a groomer for over 14 years. She has experience with all breeds and trims. She has a special place in her heart for senior pets and takes extra care of a lot of special needs pets. She has a blind, 13 year old Yorkie named Nala of her own, so she understands the needs of senior pets. Francine is a local to Smithsburg and enjoys raising her growing family when she’s not washing and trimming the pups. She can’t wait to meet you and your fur babies!

FAQs

Find answers to your most pressing questions about our grooming services right here.

What grooming services do you offer?

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We offer a range of grooming services including bathing, haircuts, nail trimming, and ear cleaning. Each service is tailored to meet the specific needs of your pet. Our experienced groomers ensure a comfortable and safe experience for your furry friend.

How long does grooming take?

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The duration of grooming depends on the size and breed of your pet, as well as the services requested. Typically, a grooming session can take anywhere from 1 to 3 hours. We strive to complete each session efficiently while ensuring quality care.

What happens if my pet is anxious or nervous?

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We prioritize creating a calm and comfortable environment for every pet. Our team is experienced in handling nervous dogs with patience and care, using gentle techniques to make the experience as stress-free as possible.

Do you groom all dog breeds?

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Yes! We groom dogs of all breeds, sizes, and coat types. Whether your pup needs a simple bath or a breed-specific haircut, we tailor our services to suit their needs.

Do you accept walk-ins?

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No, we are appointment-only. Please fill out the new customer intake form and request an appointment. We will respond by the next business day.

What is your cancellation policy?

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We require at least 48 hours' notice for cancellations. If you cancel within 48 hours of your appointment, you will be charged a no-show fee equal to the base price of your scheduled service.

What happens if I am late to my appointment?

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If you arrive more than 15 minutes late, you may incur a late fee or a no-show fee and may need to reschedule your appointment.

Do I need to prepare my pet before the appointment?

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Yes! Please make sure your pet has gone potty or has been walked before their groom. This helps keep them comfortable during their visit.

Should my pet be on a leash?

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Yes, all pets must be on a leash at all times. We are located on a busy road, and other dogs and people will be coming in and out of the building. Keeping your pet leashed ensures their safety and the safety of others.